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LiveAnswer

Good: Very High End, On Demand
Bad: Very Expensive
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LiveAnswer Review


  • Complete answering services for business, for personal, or other professional needs.
  • The company offers answering services for a variety of industries, meaning you can work with them, regardless of the type of work you need to have completed for you.
  • Paid experts in various industries, so you can hire a team of dedicated experts to work with you, and perform the services that you need rendered for your business.
  • Live experts are on site at all hours of the day, to answer your questions, and provide you with a variety of different services when you are in need of live help from professionals.

How it works

With liveanswer, you are going to receive a live team of expert professionals, in any industry that your business is in. With 24 hour live answering service, you will also be able to choose from live reps to help with faxing, email, and other answering service needs that you have in your industry. You can choose from a variety of virtual assistant services, which are perfectly tailored to you and your business needs. In turn, you are only going to pay for the services that you need, and you will never over pay for work to be done if you do not need it.

What services are offered?

In addition to answering services, liveanswer also has trained experts in various lines of work, to help you perform various daily duties. Of course you have answering services; with live reps on site, you will have your calls answered, screened, messages taken and transcribed, at all hours of the day. Hosted services are also available for web based companies. If you need assistance in operating your online site, if you need to rebuild your site, or if you require any other professional online services, you will find the professional who can assist you within the company. 24/7 live chat is even available for your customers; if they have to speak to a service rep after hours, there is someone online at all hours of the day, so you will always have a trained professional there to work with your clients, and provide them the assistance they require.

Service options

When you choose to work with liveanswer for your answering service needs, you can choose from an enhanced plan or the hosted service plan. Some additional options include: toll free number rentals, daily message faxing services, reservation services, and real time account management services. Digital and alpha paging services are also provided to customers and different companies. Depending on the type of business that you run, how much you have to spend on a monthly basis, and the type of clients you do business with each day, the service package you choose will vary. You are only going to pay for the services that you need, and you will find custom fit packages, to ensure you have sufficient people working with you, and sufficient virtual assistants to answer your client’s calls, at all hours of the day.

Professional appearance

As a business owner, having a receptionist is something that is essential, but it can be quite costly. The solution is to work with liveanswer and have a virtual assistant for your business. They maintain a professional demeanor, they offer excellent customer service, and they provide exceptional reps on site, at any time. With professional staff on site, there is always a person on site to respond to customer inquiries, and to answer their questions at any time of the day.

Having a receptionist on site 24/7 is not only beneficial, it also shows your clients that you are a legitimate company, and are responsible in dealing with their service needs. If you are looking for a receptionist, but do not want to pay a full price for it, the virtual assistance offered with liveanswer is a great option. In addition to costing you less on a month to month basis, it is also the best way to have someone on staff at all hours of the day. You will pay less, and you will have more service options, as well as various package options, in comparison to fewer service listings that are offered by many of the competitors out there today.

LiveAnswer, reviewed by Virtual Receptionist on 2015-02-26T21:54:52+00:00 rating 8.4 out of 10

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